CNSL503R Week 1 Discussion – Process Group: Providing Feedback to Colleagues
This week’s discussion will provide opportunities to practice providing feedback to colleagues, which is a skill you will use multiple times in Week 2 of this course. To prepare for the discussion, watch the following mock counseling videos:
Mock Counseling Video 2 Transcript
Use the Skills Assessment Rubric and the Professional Dispositions Rubric to evaluate the counseling skills employed by the counselor in the videos. Provide your feedback in a minimum of 175 words.
Consider the following questions:
Which behaviors and dispositions were professional and effective?
How did these positive skills foster rapport and effective communication? Provide examples from the videos.
Which behaviors and dispositions were unprofessional and ineffective?
How did they inhibit or prevent rapport and effective communication? Provide examples from the videos.
What approach would you take to provide feedback that is constructive and helpful? What are some helpful strategies or guidelines to keep in mind?
What feedback would be easy to discuss with the counselor and why?
What feedback would be challenging to review with the counselor and why?
How should you handle a situation in which a peer or colleague does not respond well to feedback?
Note: You do not need to submit your rubrics for this discussion, but you should reference specific and relevant sections of these documents in your discussion posts this week.