HRM300T Week 5: Final Exam


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HRM300T Week 5: Total Rewards for Human Resources

HRM300T Week 5: Review Weeks 1 through 5 Knowledge Checks as part of your preparation for the Final Exam.

Choose the single best answer for each of the questions in the Week 5 Final Exam.

Note: The question answers are randomized. You have only one attempt available to complete assignments.

Question 1

All of the following are activities performed within the staffing function of the management process EXCEPT ________.

Question 2

According to the Equal Pay Act of 1963, an employer may pay workers differently for all of the following reasons EXCEPT for ________.

Question 3

________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.

Question 4

________ is the process of deciding what positions the firm will have to fill and how to fill them.

Question 5

What is the purpose of recruiting?

Question 6

Steve, an HR manager for IBM, must decide what positions the firm should fill in the next 6 months, which means Steve is currently working on ________.

Question 7

Human resource management is best defined as the process of ________.

Question 8

Which legislation makes it unlawful to discriminate in pay on the basis of sex when jobs involve equal work; require equivalent skills, effort, and responsibility; and are performed under similar working conditions?

Question 9

What is the first step in the recruitment and selection process?

Question 10

The EEOC was initially established to investigate complaints about ________.

Question 11

Theresa, an HR manager, works for a firm that is planning to expand overseas. Theresa is in the process of workforce planning and has already forecasted the firm’s labor demand. What should Theresa do next?

Question 12

Which of the following best explains why HR management is important to all managers?

Question 13

According to the Age Discrimination in Employment Act of 1967, it is unlawful to ________.

Question 14

Which Supreme Court case was used to define unfair discrimination in conjunction with EEO laws?

Question 15

Roberta Whitman has recently been hired by Jackson Pharmaceuticals as the senior vice president of human resources. Jackson Pharmaceuticals has a history of problems within its HR department including high employee turnover, EEO violations, inadequate training programs, and benefit enrollment difficulties. With years of experience transforming HR departments in other firms, Whitman believes she can correct the problems at Jackson Pharmaceuticals.

Which of the following best supports the argument that Whitman should create embedded HR units and assign relationship managers to each department within the firm?

Question 16

Which activity involves establishing and maintaining positive employee-employer relationships?

Question 17

All of the following have been linked to employees’ perceiving their employers as fair EXCEPT ________.

Question 18

In which human resource activity does a typical labor agreement NOT give the union a role?

Question 19

What is the purpose of recruiting?

Question 20

Todd has been identified by Markam Industries as a high-potential employee in the firm’s succession planning process. Which of the following activities would most likely aid in developing Todd’s potential?

Question 21

Which of the following is used by employers to schedule interviews, match candidates with positions, and compile résumé information?

Question 22

Hiring workers who have criminal backgrounds without proper safeguards is considered ________.

Question 23

For over 40 years, Golden Creamery has been mixing up fresh, gourmet ice cream for customers. The company originated in Dallas and now boasts stores in 35 states. The business has primarily expanded by selling franchises to qualified candidates. Golden Creamery executives realize that the firm’s success depends upon the success of each franchise. In the past, each individual franchise owner determined the best method for screening applicants. However, as the firm grows, Golden Creamery executives want to standardize the hiring process by requiring all franchisees to use the same preemployment tests.

Which of the following, if TRUE, supports the argument that Golden Creamery should require franchise owners to use the firm’s preemployment tests?

Question 24

What is the primary goal of employee selection?

Question 25

Effective employee screening will most likely ________.

Question 26

Consider the following question: “Can you give a work-related example of a specific instance where you provided leadership?” This is an example of a ________ question.

Question 27

Which question below is an example of a background question?

Question 28

Marion Franklin is the CEO of a local real estate company, Action Realty. The community has seen an increase in population over the last 2 years, and new neighborhoods are being built as a result. Marion’s staff of realtors is very busy, and Marion needs to hire a new agent. Although Marion has hired agents in the past, they have not always turned out to be as successful as she had hoped.

Which of the following questions would be relevant for Marion to ask if she wants an employee with extensive knowledge in real estate?

Question 29

Which assessment method has a high development cost?

Question 30

Blue Bay Hotels is in the process of modifying the assessment methods the company uses to hire new employees. In the past, the hotel chain has been accused by minority organizations of violating EEO laws in its hiring practices, regarding adverse impact. Which of the following selection rate criteria should Blue Bay Hotels use to avoid adverse impact towards its minority employment candidates?

Question 31

Which of the following assessment methods has the lowest validity?

Question 32

Which of the following would be the best option for a business that needs to attract local applicants for hourly jobs?

Question 33

Based on recruitment research, which of the following management practices would LEAST likely improve recruiting effectiveness?

Question 34

Which of the following is an advantage for employers that use internet recruiting?

Question 35

Suzanne is reviewing the completed job application of a person applying for a marketing position. Which of the following questions would LEAST likely be answered by the application form?

Question 36

Which term refers to special vendors that handle all or most of an employer’s recruiting tasks and needs?

Question 37

________ provides new employees with the basic background information required to perform their jobs satisfactorily.

Question 38

Which of the following would perform the initial orientation in most firms?

Question 39

Maria was recently hired as an accountant with a large marketing firm. Today is Maria’s first day of work, and she will be attending an employee orientation session. Which of the following is LEAST likely to be addressed during Maria’s orientation?

Question 40

Which of the following is NOT one of the primary purposes of employee orientation?

Question 41

All of the following are included in a task analysis record form EXCEPT ________.

Question 42

Which of the following terms refers to the methods used to give new or present employees the skills they need to perform their jobs?

Question 43

Lucas, an HR manager, has been assigned the task of creating a training and development program for his firm’s employees. According to the ADDIE training process model, what is the first step that Lucas should take?

Question 44

In the ADDIE training process model, which of the following occurs immediately after a needs analysis has been conducted?

Question 45

Which of the following would most likely occur during the implementation stage of a training program?

Question 46

What is the final step in the ADDIE training process model?

Question 47

________ refers to all forms of pay or rewards going to employees and arising from their employment.

Question 48

All of the following issues are addressed by the Fair Labor Standards Act EXCEPT ________.

Question 49

Which of the following terms refers to any salary increase the firm awards to an individual employee based on his or her individual performance?

Question 50

Ryobi is a large, international power tool manufacturer that develops affordable, high-quality products such as drills, circular saws, and routers for both homeowners and craftspeople. As the company continues to grow, its top executives want to ensure that employees are appropriately paid for their performance and that financial incentives are both fair and effective. Currently, the firm provides merit raises based on performance appraisals; however, executives are considering changing the current incentive plan.

Which of the following, if TRUE, best supports the argument that Ryobi should eliminate all merit raises?